Our cancellation policy is strictly enforced, as spaces for this activity are limited. 

We regret there is absolutely NO exceptions to our cancellation policy.

We respectively advise you have travel insurance to cover any unexpected circumstances.   

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                         Cancellation/reservation changes for ANY REASON may harm our business,

                        therefore, if you need to change the number in your party or cancel for our daily trips 

                                          • 7 days + in advance of your reservation: no cost

                                          • 3 - 7 days in advance: 50% of the cost of the reservation

                                          • Less than 72 hours in advance: 100% of the cost of your reservation

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                         Private/Join in Charters (which reserve us for the full day) are especially hard to

                                fill due to last minute cancellations or reservation changes therefore, 

             private charter arrangements are non-refundable if cancelled within 7 days of the excursion date.                Please note at certain times of year our cancellation policy is increased, will be you email confirmation.

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If your ship does not come in, there is no charge, as long as you advise us and we have not left our dock.

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      Signed and completed Medical and Liability paperwork, booking information, fin sizes and current

              weight MUST be provided to BVI SNUBA no later than 24 hours in advance.  BVI SNUBA

  cannot guarantee a guests participation if the paperwork has not been completed in advance. 

Any booked guest whose full paperwork has not been provided in advance will be charged

at the full rate, even if they are deemed unfit to participate.

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In the event of a Small Craft Warning/Advisory posted by the Weather Office, 

for safety reasons, we have the right to cancel your trip and re-book your reservation

for the next mutually available day at no additional charge.

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                                                            Travel Insurance Recommended

               Some travel insurances may protect you in the unlikely case your have changes to your

               vacation itinerary, if you get sick, your cruise ship is late in port, or if there is another reason

               that disables you to make the agreed upon excursion time. It is always recommended to have

              travel insurance.  We realize that it is not always your fault if you miss your excursion,

              but neither is it ours. This is what insurances come in handy. Please make sure you have travel                          insurance that covers you for any unexpected circumstances.

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We appreciate your understanding and cooperation.

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